ปัญหา HP Windows 2012 ROK กับ HP ML10 GEN9
Document ID: c05136138
Version: 1
Release Date: 2016-05-13
Last Updated: 2016-05-13
DESCRIPTION
On an HPE ProLiant ML10 Gen9 server, an HPE-branded Microsoft Windows Server 2012 and Windows Server 2012 R2 OEM Reseller Option Kit (ROK) with a volume label dated 20160101x (or earlier) may fail to install during initialization. When installation fails, a “Failed BIOS Lock” error message will appear.
SCOPE
Any HPE ProLiant ML10 Gen9 server when attempting to install an HPE-branded Microsoft Windows Server 2012 and Windows Server 2012 R2 OEM Reseller Option Kit (ROK) with a volume label dated 20160101x (or earlier). Affected media includes the following:
Orderable OS Part Number
|
Description
|
Affected Prod Kit Part Number
|
Affected DVD Part Number
|
Affected DVD Volume label
|
New Prod kit
|
New DVD Part Number
|
701591-021
|
MS WS12 Fndn ROK en/nl/sv/pt/tr SW
|
701899-022
|
701902-022
|
20130405V
|
701899-023
|
701902-023
|
701591-371
|
MS WS12 Fndn ROK en/ja/ko SW
|
701899-372
|
701902-372
|
20130405U
|
701899-373
|
701902-373
|
701591-421
|
MS WS12 Fndn ROK en/ru/pl/cs SW
|
701899-422
|
701902-422
|
20130405W
|
701899-423
|
701902-423
|
701591-A21
|
MS WS12 Fndn ROK E/F/I/G/S SW
|
701899-A22
|
701902-A22
|
20130405S
|
701899-A23
|
701902-A23
|
701591-AB1
|
MS WS12 Fndn ROK zh SW
|
701899-AB2
|
701902-AB2
|
20130405Y
|
701899-AB3
|
701902-AB3
|
701591-DN1
|
MS WS12 Fndn ROK en/fr/es/xc SW
|
701899-DN2
|
701902-DN2
|
20130405T
|
701899-DN3
|
701902-DN3
|
701595-021
|
MS WS12 Std ROK en/nl/sv/pt/tr SW
|
701905-022
|
701907-022
|
20130403R
|
701905-023
|
701907-023
|
701595-291
|
MS WS12 Std ROK ja SW
|
701905-292
|
701907-192
|
20130416E
|
701905-293
|
701907-193
|
701595-371
|
MS WS12 Std ROK en/ko SW
|
701905-372
|
701907-372
|
20130403Q
|
701905-373
|
701907-373
|
701595-421
|
MS WS12 Std ROK en/ru/pl/cs SW
|
701905-422
|
701907-422
|
20130403S
|
701905-423
|
701907-423
|
701595-A21
|
MS WS12 Std ROK E/F/I/G/S SW
|
701905-A22
|
701907-A22
|
20130403O
|
701905-A23
|
701907-A23
|
701595-AA1
|
MS WS12 Std ROK xt SW
|
701905-AA2
|
701907-AA3
|
20130403U
|
701905-AA3
|
701907-AA4
|
701595-AB1
|
MS WS12 Std ROK zh SW
|
701905-AB2
|
701907-AB2
|
20130403V
|
701905-AB3
|
701907-AB3
|
701595-DN1
|
MS WS12 Std ROK en/fr/es/xc SW
|
701905-DN3
|
701907-DN2
|
20130403P
|
701905-DN4
|
701907-DN3
|
701600-021
|
MS WS12 Datacntr ROK en/nl/sv/pt/tr SW
|
701910-022
|
701907-022
|
20130403R
|
701910-023
|
701907-023
|
701600-291
|
MS WS12 Datacntr ROK ja SW
|
701910-292
|
701907-192
|
20130416E
|
701910-293
|
701907-193
|
701600-371
|
MS WS12 Datacntr ROK en/ko SW
|
701910-372
|
701907-372
|
20130403Q
|
701910-373
|
701907-373
|
701600-421
|
MS WS12 Datacntr ROK en/ru/pl/cs SW
|
701910-422
|
701907-422
|
20130403S
|
701910-423
|
701907-423
|
701600-A21
|
MS WS12 Datacntr ROK E/F/I/G/S SW
|
701910-A22
|
701907-A22
|
20130403O
|
701910-A23
|
701907-A23
|
701600-DN1
|
MS WS12 Datacntr ROK en/fr/es/xc SW
|
701910-DN2
|
701907-DN2
|
20130403P
|
701910-DN3
|
701907-DN3
|
701587-021
|
MS WS12 Ess ROK en/nl/sv/pt/tr SW
|
701894-022
|
701896-022
|
20130405G
|
701894-023
|
701896-023
|
701587-371
|
MS WS12 Ess ROK en/ja/ko SW
|
701894-372
|
701896-372
|
20130405I
|
701894-373
|
701896-373
|
701587-421
|
MS WS12 Ess ROK en/ru/pl/cs SW
|
701894-422
|
701896-422
|
20130405J
|
701894-423
|
701896-423
|
701587-A21
|
MS WS12 Ess ROK E/F/I/G/S SW
|
701894-A22
|
701896-A22
|
20130405F
|
701894-A23
|
701896-A23
|
701587-DN1
|
MS WS12 Ess ROK en/fr/es/xc SW
|
701894-DN2
|
701896-DN2
|
20130506A
|
701894-DN3
|
701896-DN3
|
Orderable OS Part Number
|
Description
|
Affected Prod Kit Part Number
|
Affected DVD Part Number
|
Affected DVD Volume label
|
New Prod kit
|
New DVD Part Number
|
701587-201
|
MS WS12 Ess ROK xc SW
|
701894-DN2
|
701896-DN2
|
20130506A
|
701894-DN3
|
701896-DN3
|
701591-201
|
MS WS12 Fndn ROK xc SW
|
701899-DN2
|
701902-DN2
|
20130405T
|
701899-DN3
|
701902-DN3
|
701595-201
|
MS WS12 Std ROK xc SW
|
701905-DN3
|
701907-DN2
|
20130403P
|
701905-DN4
|
701907-DN3
|
701600-201
|
MS WS12 Datacntr ROK xc SW
|
701910-DN2
|
701907-DN2
|
20130403P
|
701910-DN3
|
701907-DN3
|
748919-291
|
MS WS12 R2 Ess ROK ja SW
|
748923-293
|
748927-193
|
20150121F
|
748923-294
|
748927-194
|
748919-B21
|
MS WS12 R2 Ess ROK E/F/I/G/S SW
|
748923-B23
|
748927-B23
|
20150121B
|
748923-B24
|
748927-B24
|
748920-291
|
MS WS12 R2 Fndn ROK ja SW
|
748924-293
|
748928-193
|
20150120V
|
748924-294
|
748928-194
|
748920-B21
|
MS WS12 R2 Fndn ROK E/F/I/G/S SW
|
748924-B23
|
748928-B23
|
20150120R
|
748924-B24
|
748928-B24
|
748921-291
|
MS WS12 R2 Std ROK ja SW
|
748925-294
|
748929-194
|
20151013F
|
748925-295
|
748929-195
|
748921-B21
|
MS WS12 R2 Std ROK E/F/I/G/S SW
|
748925-B23
|
748929-B23
|
20150120A
|
748925-B24
|
748929-B24
|
748922-291
|
MS WS12 R2 Datacntr ROK ja SW
|
748926-294
|
748929-194
|
20151013F
|
748926-295
|
748929-195
|
748922-B21
|
MS WS12 R2 Datacntr ROK E/F/I/G/S SW
|
748926-B23
|
748929-B23
|
20150120A
|
748926-B24
|
748929-B24
|
748919-021
|
MS WS12 R2 Ess ROK en/nl/sv/pt/tr SW
|
748923-023
|
748927-023
|
20150121E
|
748923-024
|
748927-024
|
748919-201
|
MS WS12 R2 Ess ROK xc SW
|
748923-203
|
748927-203
|
20150121G
|
748923-204
|
748927-204
|
748919-371
|
MS WS12 R2 Ess ROK en/ja/ko SW
|
748923-373
|
748927-373
|
20150121C
|
748923-374
|
748927-374
|
748919-421
|
MS WS12 R2 Ess ROK en/ru/pl/cs SW
|
748923-423
|
748927-423
|
20150121D
|
748923-424
|
748927-424
|
748920-021
|
MS WS12 R2 Fndn ROK en/nl/sv/pt/tr SW
|
748924-023
|
748928-023
|
20150120U
|
748924-024
|
748928-024
|
748920-201
|
MS WS12 R2 Fndn ROK xc SW
|
748924-203
|
748928-203
|
20150120W
|
748924-204
|
748928-204
|
748920-371
|
MS WS12 R2 Fndn ROK en/ja/ko SW
|
748924-373
|
748928-373
|
20150120S
|
748924-374
|
748928-374
|
748920-421
|
MS WS12 R2 Fndn ROK en/ru/pl/cs SW
|
748924-423
|
748928-423
|
20150120T
|
748924-424
|
748928-424
|
748920-AB1
|
MS WS12 R2 Fndn ROK zh SW
|
748924-AB3
|
748928-AB3
|
20150120X
|
748924-AB4
|
748928-AB4
|
748921-021
|
MS WS12 R2 Std ROK en/nl/sv/pt/tr SW
|
748925-023
|
748929-023
|
20150120B
|
748925-024
|
748929-024
|
748921-201
|
MS WS12 R2 Std ROK xc SW
|
748925-203
|
748929-203
|
20150120F
|
748925-204
|
748929-204
|
748921-371
|
MS WS12 R2 Std ROK en/ko SW
|
748925-373
|
748929-373
|
20150120C
|
748925-374
|
748929-374
|
748921-421
|
MS WS12 R2 Std ROK en/ru/pl/cs SW
|
748925-423
|
748929-423
|
20150120D
|
748925-424
|
748929-424
|
748921-AA1
|
MS WS12 R2 Std ROK xt SW
|
748925-AA3
|
748929-AA4
|
20150120G
|
748925-AA4
|
748929-AA5
|
748921-AB1
|
MS WS12 R2 Std ROK zh SW
|
748925-AB3
|
748929-AB3
|
20150120H
|
748925-AB4
|
748929-AB4
|
748922-021
|
MS WS12 R2 Datacnt ROK en/nl/sv/pt/tr SW
|
748926-023
|
748929-023
|
20150120B
|
748926-024
|
748929-024
|
748922-201
|
MS WS12 R2 Datacntr ROK xc SW
|
748926-203
|
748929-203
|
20150120F
|
748926-204
|
748929-204
|
748922-371
|
MS WS12 R2 Datacntr ROK en/ko SW
|
748926-373
|
748929-373
|
20150120C
|
748926-374
|
748929-374
|
Orderable OS Part Number
|
Description
|
Affected Prod Kit Part Number
|
Affected DVD Part Number
|
Affected DVD Volume label
|
New Prod kit
|
New DVD Part Number
|
748922-421
|
MS WS12 R2 Datacntr ROK en/ru/pl/cs SW
|
748926-423
|
748929-423
|
20150120D
|
748926-424
|
748929-424
|
748922-AA1
|
MS WS12 R2 Datacntr ROK xt SW
|
748926-AA3
|
748929-AA4
|
20150120G
|
748926-AA4
|
748929-AA5
|
841180-B21
|
MS WS12R2 Std with SQL14 Std ROK en SW
|
841194-001
|
748929-001
|
20151013A
|
841194-002
|
748929-002
|
841180-051
|
MS WS12R2 Std with SQL14 Std ROK fr SW
|
841194-051
|
748929-051
|
20151013B
|
841194-052
|
748929-052
|
841180-061
|
MS WS12R2 Std with SQL14 Std ROK it SW
|
841194-061
|
748929-061
|
20151013C
|
841194-062
|
748929-062
|
841180-041
|
MS WS12R2 Std with SQL14 Std ROK de SW
|
841194-041
|
748929-041
|
20151013D
|
841194-042
|
748929-042
|
841180-071
|
MS WS12R2 Std with SQL14 Std ROK es SW
|
841194-071
|
748929-071
|
20151013E
|
841194-072
|
748929-072
|
841180-291
|
MS WS12R2 Std with SQL14 Std ROK ja SW
|
841194-191
|
748929-194
|
20151013F
|
841194-192
|
748929-195
|
841181-B21
|
MS WS12R2 DC with SQL14 Std ROK en SW
|
841195-001
|
748929-001
|
20151013B
|
841195-002
|
748929-002
|
841181-051
|
MS WS12R2 DC with SQL14 Std ROK fr SW
|
841195-051
|
748929-051
|
20151013C
|
841195-052
|
748929-052
|
841181-061
|
MS WS12R2 DC with SQL14 Std ROK it SW
|
841195-061
|
748929-061
|
20151013D
|
841195-062
|
748929-062
|
841181-041
|
MS WS12R2 DC with SQL14 Std ROK de SW
|
841195-041
|
748929-041
|
20151013E
|
841195-042
|
748929-042
|
841181-071
|
MS WS12R2 DC with SQL14 Std ROK es SW
|
841195-071
|
748929-071
|
20151013F
|
841195-072
|
748929-072
|
841181-291
|
MS WS12R2 DC with SQL14 Std ROK ja SW
|
841195-191
|
748929-194
|
20151013B
|
841195-192
|
748929-195
|
854550-B21
|
MS WS12R2 DC with Reassign ROK en SW
|
856847-001
|
748929-001
|
20151013B
|
856847-002
|
748929-002
|
854550-051
|
MS WS12R2 DC with Reassign ROK fr SW
|
856847-051
|
748929-051
|
20151013C
|
856847-052
|
748929-052
|
854550-061
|
MS WS12R2 DC with Reassign ROK it SW
|
856847-061
|
748929-061
|
20151013D
|
856847-062
|
748929-062
|
854550-041
|
MS WS12R2 DC with Reassign ROK de SW
|
856847-041
|
748929-041
|
20151013E
|
856847-042
|
748929-042
|
854550-071
|
MS WS12R2 DC with Reassign ROK es SW
|
856847-071
|
748929-071
|
20151013F
|
856847-072
|
748929-072
|
854550-291
|
MS WS12R2 DC with Reassign ROK ja SW
|
856847-191
|
748929-194
|
20151013B
|
856847-192
|
748929-195
|
Volume Labels: Affected media have volume labels dated 20160101x (or prior). These volume labels are in the format of year, month, day followed by an alpha character (YYYMMDDx). Affected media was manufactured on January 1, 2016, or earlier. Volume labels can be viewed in the file explorer.
DVD Part Numbers: DVD parts numbers are printed on the media.
RESOLUTION
Updated HPE-branded Microsoft Windows Server 2012 and Windows Server 2012 R2 OEM media resolves the issue described above. Request replacement media by following the instructions detailed on the HPE Windows Server Downgrade and Recovery Media webpage at the following URL:
https://ebiz3.mentormediacorp.com/HPDGRCR/